Customer Care - Pittwater Animal Hospital

Unlike many veterinary clinics, Pittwater Animal Hospital has a dedicated team of veterinary receptionists, led by our experienced Practice Manager, Sarah Yelavic.

Our client care team is calm, friendly, and highly organised — ready to help with everything from booking appointments to answering questions on the spot. For more complex matters, they’ll take the time to gather the right information and follow up with thoughtful, practical advice.

Whether you’re calling with a quick enquiry, needing help with paperwork, or navigating a more involved concern, our team’s goal is always the same — to make your experience with us as smooth, reassuring, and stress-free as possible.

Practice Manager

Sarah is the heart of Pittwater Animal Hospital — leading with calm expertise, genuine compassion, and over a decade of experience.

A skilled receptionist and organiser who keeps the front desk running smoothly with warmth, efficiency, and care for every client.

Friendly, knowledgeable, and approachable, with a lifetime of experience working with animals and supporting their people.

Calm, capable, and organised, ensuring behind-the-scenes processes run seamlessly whether in-clinic or remote.

Energetic and dedicated, blending academic knowledge with a genuine passion for pets and wildlife.

Warm and knowledgeable, ensuring every visit to Pittwater Animal Hospital starts on the right note.