Customer Care - Pittwater Animal Hospital

Few local veterinary hospitals have dedicated veterinary receptionists. At Pittwater Animal Hospital we have a team of veterinary receptionists lead by Practice Manager, Sarah Yelavic and Head of Customer Care, Katharine Cornelius.

Our reception team has a wonderfully diverse background, from midwife to pathology, from law to real estate. Their overriding ability is to be a calm, pleasant, organised team that can solve most of your problems on the spot. For more difficult issues, the Care Team will make sure to research the best options and get back to you with good advice.

Practice Manager

Sarah has Pittwater Animal Hospital running smoothly. From liaising with vets on medical protocols and organizing the reminder systems to ordering, maintenance and pound. Sarah has it covered.

Client Care Manager

Katherine manages our team of receptionists. Her helpful manner and innovative problem solving skills mean that our clients are always well cared for.

Katharine Cornelius

Coming from a pet shop background, Tiana is a wealth of knowledge on pet products and treatments. Her settled nature means she solves issues without a fuss.

Renee's calm demeanor is a definite asset at reception at Pittwater Animal Hospital. Always pleased to see old clients and new. Renee is a welcoming face.

Receptionist

Janette is a trained nurse and midwife as well as an excellent receptionist. We also employ two of her beautiful daughters, so she is a real star.

Receptionist

Kelly was working at home through covid and decided it would be more fun to join our fast paced team. Kelly loves animals and people and has really enjoyed the variety.

Receptionist

Ellie studies biomedical science and has a pathology background. Her all-round general knowledge of animals and kind manner make her a wonderful receptionist.

Weekend Receptionist

Mackenzie is one of our amazingly talented veterinary students who runs the hospital on the weekend.

Mackenzie Anderson

Google Rating

4.8

Based on 232 reviews

Pittwater Animal Hospital - Vet

4.8

04:30 10 Jun 22

My beautiful Jessie had her spleen removed last Friday by Dr Eamon and the empathy and compassion shown by him and all the vets has been outstanding. The outcome may not be what I wanted to hear but the support shown has been absolutely heartwarming.

23:58 17 May 22

I couldn't be happier with the care and dedication shown by the team at Pittwater Animal Hospital. I am new to their services and know that these guys are now my permanent vets. Both my dogs needed a hefty surgery each and both of them were treated with the utmost care, knowledge and consideration. The after care is the best I have seen on the Beaches too. Thank you for keeping my fur kids healthy and safe.

04:01 30 Mar 22

Have always had exceptional and very professional treatment at PAH.Staff are lovely and we never have to wait after arrival.If only drs surgeries could be as consistently excellent as PAH !!

23:22 27 Mar 22

Excellent care for our adventurous little cat. We felt she was so well looked after and supported in her recovery. Thank you

Candice Chapman

20:54 08 Mar 22

Very efficient animal hospital. They are always able to accommodate us as short notice. Friendly vets and vet nurses! Highly recommend.

23:10 24 Feb 22

HIGHLY RECOMMEND! My little Frenchie wasnt well and i didnt feel i was getting answers from my old vet to make her recover. I went to Pittwater Animal Hospital and they were incredible! Huge thank you to Jill King, she helped my little baby recover so fast and gave me piece of mind everything was going to be ok! THANK YOU! BEST VET EVER!!

22:17 24 Feb 22

very good took my cats here for vaccination. Good care from my vet

01:11 24 Feb 22

Having owned animals for 32 years I can tell you this is the best animal hospital/vet in NSW hands down. Amazing staff, fantastic advice (from Renee) and animal caring people (obviously)

10:40 23 Feb 22

My regular vet for years. Trusted and solid. Honest with a great ‘bedside manner’. Also competitive pricing compared to other vets in the area. 👍👍

03:59 24 Sep 21

Just the most amazing, professional and caring place to take your beloved furry friend! Thanks to Eamon and his wonderful team for everything you've done for Kira, our 16 year old dog who had a tumour removed and bounced back from the operation better than ever!

Catherine Doyle

00:06 23 Sep 21

Pittwater Animal Hospital nurses always greet you with a smiling face and Jill performed surgery on Dingo, our beautiful kelpie last week. Professional care was given even when Dingo still managed to pull his stitches out wearing a cone! He was seen promptly and given some staples to hold the wound together with a bigger cone.

Nikolita Kennedy

01:20 26 Aug 21

The words are not enough to express our gratitude to the vets and nurses in Pittwater Animal Hospital They have been looking after our beloved Bobby boy dog more than 13 years They saved his life after car ran him over They never forget to remind us when Bobby is due for medication or vaccinations They have always been so understanding gentle and professional And now when he was diagnosed with Cushings disease they are taking the best care making his life comfortable and happy From the bottom of our hearts we are saying Thank You very much to Dr Heidi Dr Eamon and all the wonderful vet nurses We are blessed having all of you taking care of our beloved dog Bobby I have to mention that they looked after our British short hair cat Rocky for 19 years and he passed over peacefully in their premises Again and again thank you very much for everything you are doing Our best wishes Nikolita David and Bobby Kennedy

Astrid Waterman

12:37 24 Aug 21

Jill and the team are so friendly and looked after my cat. Thank you!

Julia Van der Wallen

02:39 24 Aug 21

PAH is an extremely professional Vet Practice. We have so much confidence in their team of experts. We always know our pet will be very well cared for by lovely staff and in a caring environment.

00:51 23 Aug 21

I use Pittwater Animal Hospital for the care of my cat and dog. They are always so friendly. More importantly, they are kind, gentle and caring with my babies. They give good treatment advice, and in spite of COVID, are always very responsive. They even file my pet insurance claims for me. I am very grateful for the care they give my cat and dog, and would highly recommend them.

06:02 18 Aug 21

Fantastic service by Dr Lisa on Sunday, my dog Silky had a problem with his ear & skin and wouldn't stop scratching. Dr Lisa took great care of him and sorted him out, taking care of his itchy skin and ear problems. I couldn't recommend them more, really appreciated the care and attention.

Caroline Hepburn

08:47 13 Aug 21

Despite not being able to attend puppy school in person, the zoom version was still extremely informative.Louise has tips for every issue your puppy can have, even demonstrates with her own dogs at times.Puppies can practise the training at home and Louise can check and there are lots of useful videos provided that you can watch.Definitely recommend.

23:49 15 Jul 21

Amazing vets. Have been taking my beloved fur babies to Pittwater Animal Hospital for 20+ years and have nothing but high praise for all of the staff. They are caring and compassionate no matter what the circumstances

13:44 27 Jun 21

We had our first experience at Pittwater Animal Hospital this week- they were fantastic! From the phone call to reception to our visit, the team were so friendly, helpful and responsive. So grateful for wonderful care and such detailed information- thank you! Highly recommend!

Kiera Schaafhausen

06:57 23 Jun 21

Couldnt ask for more trust worthy and caring crew for my babies

08:51 17 Jun 21

We have just completed the four week puppy school training and I can’t recommend it enough. Louise the trainer is knowledgeable, experienced, warm hearted and clearly LOVES dogs! She makes the training interesting for both the puppy and the owners and seems to have the answers to all manner of puppy “problems”.....sleeping through the night, toilet training, chewing, to name a few. She has sensible advice and strategies and explains things very clearly so as not to overwhelm either the puppy or owner! We are looking forward to the introduction of a teenage course for our puppy and will definitely be back for more. A wonderful service. Thank you Louise and Pittwater Animal Hospital. Amber and Grant Higgins

Dianne Monserrat

15:25 14 Jun 21

Very friendly as you walked in. Heidi was very helpful and happy to answer any questions and didn’t rush my appointment. Overall l was very happy with Montes and my experience. Would definitely go back.

00:36 15 May 21

Our family has been clients of this practice for over 40 years, taking 9 dogs to them over those years. Service and care has been exceptional as the owners and staff are the ones looking after our pets. As we approach the vet, every dog we have owned immediately becomes animated and excited to be visiting a friend and happy place. When it has been time to say goodbye to one of our doggy family, a staff member has visited our home and in the company of the entire family has allowed us to participate in this sad event. We will miss everyone when the time comes and we can longer care for a dog as we grow older. Thank you all.

Shane Williamson

22:47 29 Oct 20

Highly recommended & trustworthy. Been using them for over 10 years with our 2 dogs. Can't thank them enough for the care they have delivered to our four legged furry family members.

14:19 12 Jun 22

Great customer service, best dog trainer I have ever met, extremely helpful and knowledgeable.

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