Customer Care - Pittwater Animal Hospital

Few local veterinary hospitals have dedicated veterinary receptionists. At Pittwater Animal Hospital we have a team of veterinary receptionists lead by Practice Manager, Sarah Yelavic and Head of Customer Care, Katharine Cornelius.

Our reception team has a wonderfully diverse background, from midwife to pathology, from law to real estate. Their overriding ability is to be a calm, pleasant, organised team that can solve most of your problems on the spot. For more difficult issues, the Care Team will make sure to research the best options and get back to you with good advice.

Practice Manager

Sarah has Pittwater Animal Hospital running smoothly. From liaising with vets on medical protocols and organizing the reminder systems to ordering, maintenance and pound. Sarah has it covered.

Katherine manages our team of receptionists. Her helpful manner and innovative problem solving skills mean that our clients are always well cared for.

Kelly was working at home through covid and decided it would be more fun to join our fast paced team. Kelly loves animals and people and has really enjoyed the variety.

Ellie has studied biomedical science and has a pathology background. Her all-round general knowledge of animals and kind manner make her a wonderful receptionist.

Janette is a trained nurse and midwife as well as an excellent receptionist. We also employ two of her beautiful daughters, so she is a real star.

Olivia grew up in the country and loves the friendly Northern Beaches vibe. She is a mature and capable receptionist who has learnt really quickly how to address all your enquiries.

Weekend Receptionist

Mackenzie is one of our amazingly talented veterinary students who runs the hospital on the weekend.

Google Rating

4.9

Based on 296 reviews

Pittwater Animal Hospital - Vet

4.9

1699919472

I cannot recommend Pittwater Animal Hospital, highly enough. They treated my pet & I as though we were family, from the initial visit. Communication is transparent, thoughtful & compassionate. All costs are explained upfront, with no hidden surprises! Thank you PAH!!

1699788929

Hey, very lucky. First time I've had a pet in a long time. These guys are just around the corner from me. Every little unnecessary problem I've had, they are there 100%.Very kindly, they've only charged a fee when there was actually an issue with my dog.Professional, kind and dedicated.I highly recommend these guys.

1698716966

Fantastic Vet! Caring, informative and conscientious of all of our concerns and requirements. They have looked after our birds and dog for many years and have always been excellent.

1698041702

Best vets and practice around. We switched from another vet & the difference is incredible. These guys go out of their way to see us, make our very nervous dog feel comfortable and reduce necessary interventions. They are wonderful!

Christine Cappas

1697802457

Everyone at Pittwater Vet & Animal Hospital are so incredibly kind, helpful and have a genuine concern for your beloved pets. On the occasions my rabbits have been critically ill they've taken great care nursing them back to care and when I took her home they called to check how they were and always take my questions over the phoneI see Dr Juliette and Hydie look after my rabbits, they are amazing!

1696729079

We have been taking our dog Maple to Pittwater Animal Hospital since we first adopted her in 2021. Maple has quite a few behavioural issues and reactivity so we really wanted to find a vet that understood her situation. We've seen several different vets at Pittwater Animal Hospital and every single one, including all the vet nurses, have been so patient, understanding and kind. It's made all of our visits much less stressful! We also recently had her teeth cleaned which meant that we had to leave Maple at the vet for a few hours without being there with her. Even though she has separation anxiety, the team knew exactly how to handle it to keep her comfortable and stress-free and it all went without a hitch. We wouldn't trust any other vet hospital with out sweet (but troubled) girl! Thanks Pittwater Animal Hospital team :)

1696462012

PAH has been looking after our Cavoodle Beau for nearly 8 years and we have found all the Vets and staff to be friendly, caring and professional.

1695646689

So glad we found Pittwater Animal Hospital. We tried 3 other vets first and my dog was always very stressed. From the first visit to Dr Heidi Furber he was much happier and it has made going to the vet lots easier. He just had a small surgery and we got to go over all the details and ask questions when we dropped him off. He came home and was back to himself the next day. I highly recommend PAH.

1693864464

Excellent service! Easy to book and efficient confirmation of appointments kept to scheduled time. Caring and calm follow up even with minor concerns. Flo says thankyou!

caroline & sandy wright

1693395775

Thank you for all your help in getting and settling our kitten into family life. A great service and follow up care

Elizabeth Smith

1691579098

I am so very happy and glad l have found Pittwater Animal Hospital and Dr Heidi Furber , l wasn't happy with my previous Vet as l had recently adopted a 2 year old Moodle Ziggy who is such a sweetheart l found Dr Heidi Furber very compassionate and the ladies on reception so very welcoming.Thank you so much Pittwater Vet's for making us feel welcome .

Jessica Pearson

1688019648

We love bringing our dog in when needed, the vets and nurses are always amazing at their jobs (and very gentle and understanding)! Reception are always so helpful as well, and very kind.We’ve been to a few vets around the area and this one we loved the most!We unfortunately had to say goodbye to our other dog a few months ago and Pittwater Vet were so amazing throughout the process. They made him feel comfortable and at ease, and also supported us, allowing us to be by his side until his time.A vet we will definitely continue to go to!

1685424419

A truly fabulous vet clinic that I trust 110%. Over time I've seen a variety of veterinarians here and they have all been professional, knowledgeable, interested and caring. I highly recommend Eamon, who is always scientific in his analysis and gentle with Smokey Joe - my feline fur baby!

1684203771

Always professional, kind and compassionate. We trust them completely with out beloved pets and have had exceptional service from Pittwater Animal hospital for the last 8 years.

1683367601

We had to say goodbye to our precious Marley on Tuesday. Walking into pittwater animal hospital we were greeted right away, Alana looked after us and was so amazing. Thank you for being so caring, hands on and comforting. Can’t recommend this Vet enough!

1678172352

3 short weeks ago I sat on the floor in a room and met 8 gorgeous kittens...all strays and searching for their forever heart.I fell madly in love with a perfect little kitten, We are absolutely obsessed with her and she is best friends with our Golden Retriever Paddington Bear.We feel so blessed every day.Marmalade Darling has our hearts completely.Thank you to Pittwater Animal Hospital, beautiful staff...they really care for about their patients.

1676760511

We have been with Pittwater Animal Hospital for more than 45 years and 8 of our beloved pets have thoroughly enjoyed attending appointments. Each time we get close to the vet they all without exception get excited, jump out of the car, tails wagging, bouncing up the steps to see all the wonderful reception girls and the vets themselves. Our pets have included Samoyeds, ChowChow, Border Collies and West Highland Terriers. The services offered have been extended over the years, but in every case the welfare of our dogs has been their priority. We have watched this group of vets come as newcomers but stay to become part of our family. Thank you all for the wonderful care. Di and Brian Cross

1675381944

Lili has been coming to Pittwater Animal Hospital since she was a puppy. She's now 12. The team there are amazing. So caring and kind to the pets AND their humans. We always feel educated, cared for and in great hands. Thank you everyone at PAH for your amazing ability to do what you do. xxx

1665370461

Our little dog Bonnie with 'special needs' has been attending Pittwater Animal Hospital for the past 7 years. The entire staff are warm, caring and professional and are committed to making the vet experience pleasant for all.We don't hesitate to recommend Pittwater Animal Hospital for all your pet needs.

1664949574

Words cannot begin to express how grateful we are for Pittwater Animal Hospital. They went above and beyond to save our 1yo cat's life after he ingested around 1.5m of string. A very special mention to Heidi for staying back after all her appointments to operate and then spend her evening sitting on the floor with us waiting for him to wake up. To Jill and Renee, we apologise for our panicked and frequent phone calls trying to get him in for the surgery. We would like to thank every single staff member at Pittwater Animal Hospital, all the staff are the most caring and welcoming people we have met. They truly care about every animal that walks in and their post surgery follow ups and check ins have been so reassuring and comforting. My family has been coming to the practice for years and whilst I am no longer local to the Beaches, it is 100% worth my journey to continue to use Pittwater Animal Hospital. Once again THANK YOU! You are all angels for saving our Moo!

1661984408

We recently moved our 3 cats to Pittwater Animal Hospital from another local vet. Two of our cats had dental work including removal of teeth. At all times we found the vets and staff to be professional and caring. They were significantly less in price than our previous vets and will have our business ongoing.

1661913063

Our Miss Molly had surgery recently at Pittwater Animal Hospital and we can highly recommend their service. Molly was well looked after and her surgery has been a great success. Thank you to all the team and especially Jill.

Stephanie Hatzidimitriou

1660023782

All vets and nurses are the absolute best. I wouldn’t trust any other veterinary place to look after my fur babies. Always getting the best advice and treatment for my cat and dog.I highly recommend10/10

1660004955

Heidi and the team at Pittwater Animal hospital are incredible. They are an expertly knowledgeable, highly empathetic incredible team who treat our animals like family and support us in all aspects of both our dogs health care.

Samantha Chalmers

1657147905

Could not speak more highly about the team at Pittwater Animal Hospital. They are all kind and patient and go above and beyond to make sure both you and your pet are comfortable and taken care of. I have a puppy who gets anxious at the vet and any time he goes in they do everything they can to make it as easy and stress free as possible.

1654835406

My beautiful Jessie had her spleen removed last Friday by Dr Eamon and the empathy and compassion shown by him and all the vets has been outstanding. The outcome may not be what I wanted to hear but the support shown has been absolutely heartwarming.

1652831905

I couldn't be happier with the care and dedication shown by the team at Pittwater Animal Hospital. I am new to their services and know that these guys are now my permanent vets. Both my dogs needed a hefty surgery each and both of them were treated with the utmost care, knowledge and consideration. The after care is the best I have seen on the Beaches too. Thank you for keeping my fur kids healthy and safe.

1648612912

Have always had exceptional and very professional treatment at PAH.Staff are lovely and we never have to wait after arrival.If only drs surgeries could be as consistently excellent as PAH !!

1648423350

Excellent care for our adventurous little cat. We felt she was so well looked after and supported in her recovery. Thank you

Candice Chapman

1646772890

Very efficient animal hospital. They are always able to accommodate us as short notice. Friendly vets and vet nurses! Highly recommend.

1645744202

HIGHLY RECOMMEND! My little Frenchie wasnt well and i didnt feel i was getting answers from my old vet to make her recover. I went to Pittwater Animal Hospital and they were incredible! Huge thank you to Jill King, she helped my little baby recover so fast and gave me piece of mind everything was going to be ok! THANK YOU! BEST VET EVER!!

1645741039

very good took my cats here for vaccination. Good care from my vet

1645665104

Having owned animals for 32 years I can tell you this is the best animal hospital/vet in NSW hands down. Amazing staff, fantastic advice (from Renee) and animal caring people (obviously)

1645612802

My regular vet for years. Trusted and solid. Honest with a great ‘bedside manner’. Also competitive pricing compared to other vets in the area. 👍👍

1632455998

Just the most amazing, professional and caring place to take your beloved furry friend! Thanks to Eamon and his wonderful team for everything you've done for Kira, our 16 year old dog who had a tumour removed and bounced back from the operation better than ever!

Catherine Doyle

1632355585

Pittwater Animal Hospital nurses always greet you with a smiling face and Jill performed surgery on Dingo, our beautiful kelpie last week. Professional care was given even when Dingo still managed to pull his stitches out wearing a cone! He was seen promptly and given some staples to hold the wound together with a bigger cone.

Nikolita Kennedy

1629940845

The words are not enough to express our gratitude to the vets and nurses in Pittwater Animal Hospital They have been looking after our beloved Bobby boy dog more than 13 years They saved his life after car ran him over They never forget to remind us when Bobby is due for medication or vaccinations They have always been so understanding gentle and professional And now when he was diagnosed with Cushings disease they are taking the best care making his life comfortable and happy From the bottom of our hearts we are saying Thank You very much to Dr Heidi Dr Eamon and all the wonderful vet nurses We are blessed having all of you taking care of our beloved dog Bobby I have to mention that they looked after our British short hair cat Rocky for 19 years and he passed over peacefully in their premises Again and again thank you very much for everything you are doing Our best wishes Nikolita David and Bobby Kennedy

Astrid Waterman

1629808655

Jill and the team are so friendly and looked after my cat. Thank you!

Julia Van der Wallen

1629772776

PAH is an extremely professional Vet Practice. We have so much confidence in their team of experts. We always know our pet will be very well cared for by lovely staff and in a caring environment.

1629679902

I use Pittwater Animal Hospital for the care of my cat and dog. They are always so friendly. More importantly, they are kind, gentle and caring with my babies. They give good treatment advice, and in spite of COVID, are always very responsive. They even file my pet insurance claims for me. I am very grateful for the care they give my cat and dog, and would highly recommend them.

1629266539

Fantastic service by Dr Lisa on Sunday, my dog Silky had a problem with his ear & skin and wouldn't stop scratching. Dr Lisa took great care of him and sorted him out, taking care of his itchy skin and ear problems. I couldn't recommend them more, really appreciated the care and attention.

Caroline Hepburn

1628844468

Despite not being able to attend puppy school in person, the zoom version was still extremely informative.Louise has tips for every issue your puppy can have, even demonstrates with her own dogs at times.Puppies can practise the training at home and Louise can check and there are lots of useful videos provided that you can watch.Definitely recommend.

1626392975

Amazing vets. Have been taking my beloved fur babies to Pittwater Animal Hospital for 20+ years and have nothing but high praise for all of the staff. They are caring and compassionate no matter what the circumstances

1624801474

We had our first experience at Pittwater Animal Hospital this week- they were fantastic! From the phone call to reception to our visit, the team were so friendly, helpful and responsive. So grateful for wonderful care and such detailed information- thank you! Highly recommend!

Kiera Schaafhausen

1624431465

Couldnt ask for more trust worthy and caring crew for my babies

1623919884

We have just completed the four week puppy school training and I can’t recommend it enough. Louise the trainer is knowledgeable, experienced, warm hearted and clearly LOVES dogs! She makes the training interesting for both the puppy and the owners and seems to have the answers to all manner of puppy “problems”.....sleeping through the night, toilet training, chewing, to name a few. She has sensible advice and strategies and explains things very clearly so as not to overwhelm either the puppy or owner! We are looking forward to the introduction of a teenage course for our puppy and will definitely be back for more. A wonderful service. Thank you Louise and Pittwater Animal Hospital. Amber and Grant Higgins

Dianne Monserrat

1623684337

Very friendly as you walked in. Heidi was very helpful and happy to answer any questions and didn’t rush my appointment. Overall l was very happy with Montes and my experience. Would definitely go back.

1621038971

Our family has been clients of this practice for over 40 years, taking 9 dogs to them over those years. Service and care has been exceptional as the owners and staff are the ones looking after our pets. As we approach the vet, every dog we have owned immediately becomes animated and excited to be visiting a friend and happy place. When it has been time to say goodbye to one of our doggy family, a staff member has visited our home and in the company of the entire family has allowed us to participate in this sad event. We will miss everyone when the time comes and we can longer care for a dog as we grow older. Thank you all.

Shane Williamson

1604011645

Highly recommended & trustworthy. Been using them for over 10 years with our 2 dogs. Can't thank them enough for the care they have delivered to our four legged furry family members.

1655043565

Great customer service, best dog trainer I have ever met, extremely helpful and knowledgeable.

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