Stephanie was our original receptionist when we transformed the veterinary practice by establishing our reception team in 2018. She is now studying so can be seen in a more casual role.
Coming from a reception rather than veterinary nursing background, we have been pleasantly surprised with how smoothly our front desk has been running since Stephanie arrived mid 2018. The phone will be ringing, clients being served and an emergency arrives but everything will be OK. Our customer care team are in charge!
We deal with all sorts of problems in this very large veterinary hospital and realize that in times of stress our customers and our patients can become anxious. Stephanie always knows the best ways to settle their nerves and help pets feel more relaxed.
The reception team are often busy but they are aiming to give you the best service they can, to ensure all our customers are well cared for.
To email reception