Emergency Care at Pittwater Animal Hospital
If you have an emergency and we’re open, please come down immediately.
If possible call us on the way 9913 7979.
We will always prioritize room for any emergency situation.
If your pet requires urgent care and we are closed (or about to close), please contact NEVS (Northside Emergency Veterinary Service) at 9452 2933.
NEVS is located at 16 Myoora Road Terrey Hills
NEVS Emergency Hospital
The newly built NEVS Hospital fronts onto Mona Vale Road, adjacent to The Palms, with entry from the back road off the roundabout. There is ample parking out front and an emergency drop-off zone.
Upon arrival, a nurse will greet you and triage your pet immediately. Urgent cases will be taken straight through for treatment, while less urgent cases may wait to see the vet.
If your pet is stable enough for transfer the next weekday morning, NEVS will arrange transport back to Pittwater Animal Hospital in their purpose-built ambulance at no extra charge to you.
All NEVS records, X-rays, and results are sent to us as soon as possible. This ensures your pet’s medical history is complete and up-to-date in our system.
How NEVS Works
Founded in the 1980s, NEVS provides after-hours emergency care for Northern Beaches pets when regular veterinary hospitals are closed. Pittwater Animal Hospital was one of NEVS’s founding hospitals, and Dr. Jill King is currently a director of NEVS.
Being a member of NEVS means they will:
- Monitor and Treat Patients transferred from our hospital without an additional consultation fee.
- Transport Stable Patients Back to Pittwater Animal Hospital free of charge.
- Pickup for Overnight Care: NEVS can transport stable patients from Pittwater Animal Hospital for overnight care, provided arrangements are made by 4pm on weekday afternoons.
- Capped Fee for Overnight Monitoring: NEVS offers a capped fee for overnight care for stable patients who have a clear veterinary plan. This fee includes complimentary ambulance pickup from PAH and return in the morning, offering a safer alternative to leaving your pet unattended overnight.
- Reduced Consultation Fee for pets seen at our hospital within the past 24 hours.
Our close relationship with NEVS allows us to work seamlessly together, providing excellent care for your pet. NEVS veterinarians frequently consult with us during off-hours to discuss complex cases and keep us updated on your pet’s progress.
Coping in an Emergency
In an emergency, stay as calm as possible and either bring your pet directly to Pittwater Animal Hospital if we’re open, or head to NEVS for after-hours care. Rest assured, we are here to support you and provide the highest level of care for your pet.
What to Do If You’ve Lost Your Pet
If your pet goes missing, contact our team for advice and resources to help you locate your pet quickly.
