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We try to answer your questions about Pittwater Animal Hospital. Some things you might already know, but there are some unexpected quirky facts.

What is the advantage of coming to such a big veterinary hospital?

Attending to a large veterinary hospital gives you a significant advantage in the the level of service offered. This includes

  • A large professional staff with varied interests and skills. Our vets take special interest in a variety of topics. This means more complicated problems in areas such a skin disease, behaviour, exotics, ultrasound, orthopedics and complex medical and surgical problems can be referred and discussed between the team.
  • Equipment and resources can be kept up-to-date in a large hospital compared to smaller suburban clinics.
  • Pittwater Animal Hospital can offer a variety of added services such as Puppy School, The Cat Hotel, Hot Dog Grooming as well as our very well resourced and regularly updated website which is used as an educational tool for our clients.
  • The large team of veterinary nurses and receptionists are trained to a higher level by the case load and complexity of things we encounter. All our nurses are more than capable of setting up emergency iv and general urgent care treatment. The reception team can rise to the most stressful overflow situations, keeping everyone calm and well cared for.
  • The logistics of managing a large hospital means we need to be responsive and agile when presented with new challenges. We are very proud of our management team. Practice manager Sarah and vet nursing team manager Lisa coordinate systems such as patient reports, reminders, follow up, result management, patient care and monitoring. We strive to have well organized systems that are constantly reviewed.

  Make an Appointment with the Vet

or call us on 9913 7979

Can I see the same vet when I come to Pittwater Animal Hospital?

Each of our vets consult in a slightly different way, and will approach veterinary care slightly differently. One of the fabulous things about PAH is being able to see the same vet for year after year as we have a history of retaining staff for many years. 

 

Sessions are staggered over the week and you can be explore who is available on our online booking platform. In emergency situations, you may need to see a different vet in the team, but can be rest assured that they will all have the same diligence and care for your pet.

Who is a good vet for skin problems?

All Pittwater’s veterinarians treat skin problems on a daily basis. For unusual skin cases or those that are difficult to manage Dr Heidi Furber takes a special interest in skin. In 2023 Dr Heidi commenced further study in veterinary dermatology and has been updating the veterinary team with all the latest developments in treating skin problems. 

Which vet do dogs like the best?

Hands down the vet with the best “bedside manner” is Dr Eamon Grattan-Smith. (He definitely goes through the most treats in the practice.) Eamon is also a very capable and experienced consulting and surgical veterinarian. Having said that, all dogs are different. Some much prefer the female vets. They are all different. Dr Eamon also has a special interest in complex medical cases such as Cushings Disease.

Which vet should I try to see with my bird, snake or turtle?

Dr Juliet Smithyman has a special interest in birds and reptiles. Birds are commonly admitted and cared for in our bird hospital.

What vet should I see about my dog or cat's behaviour?

All our vets give behavioural advice. Dr Jill King has a special interest in behaviour and can help long term management of your pets behaviour. Dr Jill also loves a complex surgery. 

Pittwater is a family owned practice - what does that mean?

Pittwater Animal Hospital is owned and run by a veterinary team that worked for many years before buying in. Eamon, Jill and Heidi have each worked at Pittwater between 18 and 30 years. Some veterinary clinics are owned by big corporations. They are run by managers that come and go and need to hit performance targets. Our team is all from the local community and aim to serve the community for years into the future.

 

Our staff live locally and we train and develop our staff in the hope that they will stay part of our team for many years. The result is a veterinary team you know and can trust.

Where does Dr Natalia come from?

Dr Natalia trained as a vet in her home country of Columbia and then studied for the very difficult veterinary assessment to work in Australia.

Natalia is very interested in complex medical cases and is often attending veterinary rounds at The Pet Specialists as well as alternative medicine centres. She hopes to study for her veterinary membership exams majoring in medicine.

Natalia also owns a rogue eclectus parrot who sometimes goes missing.

 

Who is interested in mobility and acupuncture?

Dr Marianne Gould consults at PAH for a few days a week but also runs a veterinary mobility clinic in Curl Curl. Beaches Pet Therapy. Treatments at Curl Curl involve acupuncture and massage over a 45-60 minute session.

Is Bryn still around?

In 2018 Dr Bryn Lynar sold the practice making Eamon, Jill and Heidi joint partners. Bryn retired from clinical practice in late 2021 but is still a valuable member of the team. Bryn is in charge of enjoying himself the most at any celebration. A job he rises to every time!

Who is our favourite vet nurse?

Ha Ha. Genevieve of course! Our nurses complain that Genevieve is the favourite…. but she is their favourite too.  

What are the best gifts dropped off at the vets?

Pittwater Animal Hospital has the kindest clients IN THE WORLD! People regularly drop off all sorts of lollies, cakes, chocolates and savories. Everything is appreciated! 

 

Jill, Heidi, Lizzie and Juliet do like champagne! 

How long has Dr Lizzie been working at Pittwater?

Dr Lizzie Allen arrived in 2020 to help us get through the Covid 19 crisis. Lizzie has fitted into our team seamlessly and has been a wonderful consulting vet. She is now permanent part-time. Clients can tell she is going to do a thorough job and the pets really like Dr Lizzie.

How long has Dr Tina been in Australia?

Dr Tina moved to Australia in 2023 with her young family and has made the Northern Beaches home. Although she trained in South Africa, she has spent most of her veterinary career working in England. Dr Tina is loving the friendly lifestyle and sunshine in her new family home. Tina is a great all round veterinarian and a pleasure to see. 

 

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