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When your dog is loose on the street it might be picked up by a council ranger or a member of the public. Since there have been laws restricting loose dogs on the streets the numbers of traumas and deaths of dogs from car accidents have decreased dramatically. 

When a council ranger picks up your dog

  • The ranger will scan the microchip and get your contact details.
  • You will then be telephoned and the ranger may arrange to drop your dog back to your house.
  • If the ranger is unable to contact you they will take your dog to the council holding facility. In the Pittwater region Pittwater Animal Hospital acts as the council holding facility as there is no dog pound. 
  • When the dog arrives at PAH we will scan the microchip and try to contact all the numbers on the microchip data base. We will also look at our data base as our clients details are often more up-to-date. 
  • Once you are contacted you can arrange to pick up your pet. Some proof of ID may be needed but you will be informed of this in the phone call. 
  • Depending on the circumstances an impounding fee and or council fine may be applied. Your dogs details will be updated and if unregistered we can arrange registration. This must be organised before your dog is released.
  • If no owner can be found the dog will be kept for 7 days then a rehoming procedure may commence.

When a member of the public brings your dog into PAH

  • We will scan for a microchip and look for any identification such as a collar or tag.
  • We will run this information through the pet registry and our data base to find the best contact details.
  • PAH will try to contact you as soon as possible.
  • When you retrieve your dog we will update your contact details and make sure your dog is registered so it can be returned more efficiently in the future. 
  • An impounding fee may apply.

If you have lost your dog follow our Lost Pets Advice to make sure you have covered all the important steps.

If you have found a pet on the Northern Beaches of Sydney

  • Take it to the vet as soon as possible.

Ring PAH on 99137979 or if we are closed phone NEVS on 94522933

  • You can post a photo on the Facebook sites on the Lost Pets page but please inform people the animal is on the way to the vet.
  • It is not a good idea to hold onto the pet and look for the owner. The most efficient way to get that pet back to it’s owner is through the microchip scanning system.

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