Vanessa – Client Care Team Leader

Vanessa is a valued member of Pittwater Animal Hospital and now jointly leads our Client Care Team alongside Kelly. Warm, friendly and highly experienced, she brings a genuine love of animals, excellent communication skills and a calm, practical approach to our busy reception area.

Originally from England, Vanessa has spent much of her life working with animals, including 15 years at Scruffy’s Dog Day Care before joining PAH. Her extensive experience with dogs and their owners gives her a wonderful understanding of animal behaviour and the concerns that pet owners can face.

Working alongside Kelly, Vanessa helps coordinate our reception team, supporting staff and ensuring clients receive friendly, efficient and thoughtful service. Whether managing appointments, answering questions or helping with a more complicated enquiry, she approaches every situation with patience and professionalism.

Vanessa’s approachable manner and caring nature make her a reassuring presence for clients and a valued member of the wider Pittwater Animal Hospital team.